Frequently Asked Questions
Whether you’re planning a wedding, corporate function, or private party, we’ve compiled answers to common questions about our services, including marquee sizes, delivery options, hire durations, and more. Our goal is to make your event planning seamless and stress-free. If you need further assistance, our friendly team is just a call or email away.
General FAQ's
We can supply everything you need to throw everything from unforgettable event to an intimate celebration! Think stylish tables, comfy chairs, sleek bar stools, cocktail tables, linen, tableware, glassware, and all the finishing touches to make your party pop. If you can’t see what you’re after on the website, let us know – you never know what we have hiding in the warehouse that hasn’t quite made it’s online debut yet!
Our standard hire period is based on 1-day use, but we give you up to 4 days total when you hire with us – pick up, set up, party hard, and return it the day after.
Super easy! You can send us your wishlist via our website, complete an enquiry form, give us a call, or swing by our showroom to have your fave items quoted. Once you’re happy with our quote, we’ve received your 25% non-refundable deposit and you have accepted our T&C’s we will lock everything in for you.
Nope! Whether you need a single chair or enough to seat a whole wedding party, we’ve got you covered.
Marquee FAQ's
Almost anywhere with a bit of flat ground (and a great view!). Whether it's your back garden, your business, an ag show or a family bach with ocean vibes—if we can get the gear there, we can build. Just think of it as bringing the venue to you.
If you’re installing on concrete, we can weight our clipframe marquees, no pegs required.
YES. Your Marquee & Event Hire Crew are fussy about the cleaning and overall condition of our marquees. We hand clean them after every hire, allowing us to check for damage and make any necessary repair or replacements, immediately.
You tell us how many guests you are hosting and the style of event you are planning and will recommend a marquee to suit your vision.
We generally recommend a small, attached marquee for the caterer but it is possible to use an existing kitchen or even a garage if it is nearby (no one wants cold, windblown food!).
We can arrange trailer mounted, flushing toilet units at your request, and if they can’t be hidden away we can place them in a small, screened off marquee that can even be attached to the main marquee; so your guests don’t have to wait outside. The units come complete with toilet paper, hand towels, sanitiser and interior lights.
We’re so pleased you ask – let us share the details of some of our local favourites! Every week we work alongside some seriously experienced and innovative caterers who know exactly what’s needed to nail a marquee event. Trust us, everyone will remember the food…
Absolutely! When we come to measure up your site in advance of your event, you can choose how many clear walls you would like and where they are to be placed to take the best advantage of the view.
Your marquee will be installed by our team of Apex Accredited riggers.
Our riggers will install your marquee to best practice standards and within the manufacturers guidelines, ensuing that the build is compliant with the NZ Building Code and FENZ fire evacuation regulations.
All our marquees are installed with evacuation signage, fire extinguishers and manual call points.
Our professional marquee riggers are forecast followers, always keeping and eye on the wind and weather patterns throughout Canterbury. Our NZ made Baytex marquees are designed especially for the changeable climate and have a minimum wind rating of 80km/h.
Other precautions we carry around in our back pocket include: triple pegging the corners of the marquee with pegging plates (no flying marquees around here!), changing the entry/exit point to avoid the prevailing wind taking your décor for a ride, and adding guttering where marquees are joined to avoid an unintentional water feature. And of course, your marquee can either be heated or cooled, depending on the season.
We like to install the marquee two days before your event, so you have time to set up the day prior, and then we take it down 1-2 days post event depending on your plans.
Yes, the celebrations need not stop because the sun has gone down on your big day!
Not necessarily! While a marquee event or wedding might seem pricey upfront, it often evens out once you skip the venue fees and take control of the big-ticket items—like food and booze (hello, supermarket prosecco!). You’re not locked into expensive packages, so you can spend smart and splurge where it really counts. Think of it as building your dream event or wedding experience your way—without the price tag panic.
Your free to decorate or style the marquee any way you like (please don’t attached anything to the marquee though!) or if you prefer we offer a full setup and pack down service via our inhouse event agency, The Event Collective. If you’re in need of full creative direction, we will point you to one of our clever Styling Partners who will bring your vision to life within your own unique venue.
The caterer will leave everything clean and tidy and remove their waste on their departure so all you need to do is remove your belongings from the marquee before our crew gets back to pack out the furniture and hire, and pack down the marquee.
We know of some beautiful venues, from private gardens to parks, and even lush estates that are available for events and weddings, just ask.
Any marquee over 100square metres requires a building consent (or exemption from) to be issued before marquee installation commences. A Code of Compliance will be issued following inspection from the local council or authority.
Hyde Park Hire will take full responsibility in completing this application on your behalf, alongside any other compliance required as part of your marquee build.
Associated costs will be quoted alongside your marquee.
As part of our handover with you, you will be shown how to use all elements of your marquee and hire, how to open and close your marquee up, and be trained on the evacuation procedure for your event.
We are only a phone call away should there be any questions or concerns during your hire.
Pricing & Payments
It depends on what you need! Check out our pricing pages or hit us up for a custom quote—we’ll make sure you get the best deal.
Sure do, a 25% non-refundable deposit and acceptance of our T&C’s secures your booking. Full payment is due 30 days before delivery or pickup.
We accept credit/debit cards, bank transfers, and even cash if you’re feeling old school.
Keep it cool—just let us know ASAP. Late returns may have a small fee, and damaged/lost items will be charged at a replacement cost.
Delivery & Setup
Absolutely! We’ll bring the party to you and take it away when you’re done. Delivery fees depend on your location and the size of your order.
The Hyde Park Hire crew is all about bringing the party wherever you are in the Canterbury Region! From Oamaru to Kaikoura, and everywhere in between, we’ll be there.
Yep! If you’d rather focus on partying than setting up chairs, we offer a full setup and pack down service via our inhouse event agency, The Event Collective. Just let us know when booking and we can quote this for you.
Delivery usually happens the day before you need it, so you have plenty of time to set up. Need it at a specific day or time? Just give us a shout, and we’ll work with you to create a plan.
You bet! All our furniture and hire items will arrive to you clean and well-maintained so your event looks its best.
Postponements, Cancellations & Policies
Plans change, we get it! Postponement and cancellation details can be found in our T&C’s
Accidents happen! If something goes missing or gets damaged, we’ll charge a replacement fee. Just let us know so we can sort it out.